“Experience is the worst teacher; it gives the test before presenting the lesson" – Vernon Law
Is a business etiquette program for career ladder-climbers. Gain the necessary know-how to get that promotion or signed contract. Seminars can be customized to help you enhance your own individual brand - ultimately boosting your bottom line.
The basic program includes three two hour sessions on First Impressions, Dress for Success, and Dining Etiquette. Call 631.0576 for more information.
Suggested Topics:
First & Lasting Impressions
Competition in the business arena is fierce and companies are looking for executives who can handle themselves at a trade show as well as in the boardroom. You'll learn practical ideas and strategies that will help you present a more professional image as well as enable you to move with ease and confidence on any level in the business arena.
Topics include: Introducing Yourself and Others - Responding to Introductions - Five Types of Handshakes - Eye Contact - Body Language - How to Remember Names - How to Start and End a Conversation - Business Card Protocol - E-mail Etiquette - Cell Phone Etiquette.
The Art of the Business Meal
According to a survey conducted by an independent research firm, 49 percent of chief financial officers said their most successful business meetings, outside the office, were conducted at a restaurant. Furthermore, employers say that a person's table manners (or lack thereof) may be a deciding factor in securing a signed contract.
This program shows you how to polish your dinner party protocol and skillfully overcome anxiety while dining with potential employers or clients. *To enhance the learning experience, an on-site tutorial luncheon or dinner is encouraged.
Topics include: Effective Business Entertaining - Host and Guest Duties - Silverware Savvy - Navigating the Place Setting - Body Language at the Table - Handling Accidents - Napkin Etiquette - Seating Etiquette - Eating Various Foods - Toasting - Wine Etiquette - Tipping - American and Continental Styles of Eating - The Dos and Don'ts of Dining.
Improve Your Networking Skills
A majority of executives break out into a sweat thinking about meeting and making conversation with new acquaintances. Companies are looking for persons who can network effectively and adapt to a variety of social and business situations. Learn the art of schmoozing and gain the self-confidence needed to mingle with anyone at any occasion.
Topics include: How to Make an Entrance - Small Talk Made Easy - Remembering Names - Art of Handshaking - Introducing Yourself and Others - What Areas of the Room to Avoid and Why - What Foods to Avoid and Why -How to Escape the Conversational Rambler - The Dos and Don'ts of Working the Room.
Look Your Business Best
Just like real estate, executives need "curb appeal." If your outward appearance is neat and attractive, people will want to know more about what you have to offer on the inside. What you wear says a lot about who you are and where you want to be. This program shows you how to enhance your personal brand by dressing and speaking more professionally. Learn what your clothing and body language says about you and why dressing too casually can spell costly chaos if you don't understand the rules.
Topics include: Nine Wardrobe Categories - What is Business Casual and How to Wear It Well - Top Ten Wardrobe Blunders - Essential Accessories - Travel Necessities - What Not to Wear and Why - What Your Clothing Says About You.
The Power of Thank You
It's easy to make a business connection however it's more difficult to stay connected after the handshake is over. Showing appreciation for others is one of the highest expressions of respect and courtesy and the best way to nurture relationships and stay in touch. In this program, you'll learn how to make friends first then build business relationships by creatively keeping in touch with potential employers, clients and colleagues. Learn ways to be remembered by sending unique notes, articles, e-mails and gifts.
Topics include: The Art of the Handwritten Note - When to Send a Note Versus E-mail - When to Give a Gift - What to Give and What Not to Give - How to Choose the Perfect Gift - How Much To Spend.
Cell Phone Courtesy
According to a recent University of Michigan poll, a majority of cell phone users acknowledge that they get irritated at other people for using cell phones in a public place. Useful tips to help promote courteous cell phone use.
Going Global: Cross-Cultural Etiquette
In order to stay competitive in our ever-changing business climate, cultural competence and a global mindset are a must. Understanding cultural nuances for international business is challenging. However, very few executives take the time to do their cross-cultural homework so they can comfortably interact in this global economy. Clinch the deal while creating better relationships with international clients, customers, and colleagues.
Travel Tipping Etiquette
One way to show your appreciation while traveling or dining this summer is by giving a gratuity, commonly known as a tip. The word “tip” is the acronym for “To Insure Promptness” or “To Insure Prompt Service.” However, if you aren’t familiar with certain tipping practices, you may, from time to time, wonder about what’s correct, appropriate, or even expected. Tipping guidelines while traveling: Airport, Hotel, Valet Services, Restaurant.